Privacy Policy

We collect information you provide directly to us, including but not limited to:

• Full name, email address, phone number, and company name when you fill out our contact or consultation forms.

• Business details such as product categories, export goals, and current export status, shared voluntarily during consultations.

• Technical data such as IP address, browser type, device type, and pages visited, collected automatically through cookies and analytics tools.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you have requested.

• To send you relevant information about our Alibaba Gold Supplier, VAS, and export consultancy services.

• To improve our website, offerings, and customer experience.

• To comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember your preferences and settings.

• Analyse website traffic and usage patterns.

• Improve the speed and performance of our website.

You can disable cookies through your browser settings. Note that some features of the website may not function correctly without cookies.

We implement industry-standard security measures — including SSL encryption, access controls, and secure servers — to protect your personal data from unauthorised access, disclosure, or loss.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

We may use trusted third-party services (such as Google Analytics, Alibaba.com, and payment processors) that may collect information about you as part of their own operations. These services have their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices of third-party websites linked from our site.

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it.

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal data, subject to legal obligations.

• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us via the details in the Contact Us section.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy, please reach out to us using the contact information provided in our Contact page.